Avast the most well-known antivirus program, comes with powerful malware detection capabilities. Its antivirus software can protect your device from ransomware, identity fraud, and all kinds of spyware and adware. It also provides important online security features such as PC backup and recovery daily security updates, and real-time web security. The user interface is simple and easy to use. It is compatible with older computers and features a speedy computer scans which makes it a great choice for busy users.
Webroot’s approach to protection isn’t exactly standard. It puts any suspicious files or programs in a virtual sandbox that analyzes their behaviour to determine if they pose dangerous. This is not the way most testing labs evaluate antivirus software and could alter the scores Webroot gets in certain evaluations. MRG Effitas, however, found that Webroot blocked nearly all threat samples either automatically or within 24 hour. Its unique security technique makes it the winner of this category.
Avast’s wide range of support options are a great feature. Avast offers a knowledge base with support tutorials and an online forum where users can post questions and get answers. It also offers support via phone for premium customers (with lines in Europe and the US) and live chat.
In addition, Webroot doesn’t offer as numerous support options. However, it does have a large presence on social media and provides discussion boards free for its users. Its customer support is more flexible than Avast however, it requires a paid subscription for phone support.